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FAQ

General Questions

How do I contact you?

How quickly can you answer my emails?

Why Was My Order Cancelled?

Where Is My Order Confirmation?

Orders & Payments

Was I charged twice?

I Need To Change Something On My Order.

My Order Won't Go Through. What Should I Do?

Shipping

How long does it take for my order to ship?

What Postal Carrier will my items be shipped through?

Will I need to sign for my package upon arrival?

Do you ship on the weekends and holidays?

What if my package doesn’t arrive or items arrive damaged?

Returns & Exchanges

How do I return or exchange an item?

How long will it take for me to be refunded?

Can I return sale items and/or swimwear?

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